Spiritual Consultation Terms & Conditions

Effective date: January 2020

Eligibility for Services

Due to the sacred nature of the spiritual work provided and for the safety and comfort of both the practitioner and the participants, our services are specifically tailored for and offered to individuals who identify as part of the Black community. This focus allows us to maintain a space that is culturally specific and supportive, honoring the unique experiences and traditions that this service is designed to address. We believe this approach enhances the effectiveness and authenticity of the consultations, creating a safe and respectful environment for all involved.

  1. Refund Policy:
    All sales are final, and there are no refunds for any services rendered. Clients may, however, reschedule their appointments according to the rescheduling policy.

  2. Rescheduling Policy:
    Clients may reschedule their appointments up to 48 hours before the scheduled time. To reschedule, use the provided rescheduling link. Appointments cannot be rescheduled less than 24 hours before the scheduled time; in such cases, email support for assistance. Failure to reschedule within these timeframes will result in forfeiture of the appointment with no option to reschedule.

  3. No Call/No Show Policy:
    A no-call no-show occurs when a client fails to attend an appointment without prior written notice via email. Arriving more than 10 minutes late is also considered a no-call no-show. In these cases, a $30 rebooking fee is required to continue services.

  4. Disclaimer: The law requires me to state the following:

    • Non-Medical Services: The services provided are intended for spiritual exploration and personal development. They are not a substitute for med9:00 pmpsychological, or other professional advice or treatment. In case of a medical emergency or health concerns, please consult a healthcare provider or emergency services.
    • No Healing Claims: No claims are made regarding the healing or curing of any medical conditions, viruses, diseases, or ailments. The services are for guidance and entertainment purposes only and should not be considered a form of medical or psychological treatment.
  5. Service Delivery:

    • Email Readings: All email readings, including Birth Chart Readings, will be delivered to the client's email address on the selected date by 9:00pm PST/PDT. The time selected at checkout is to only hold you,r space. But the reading may not be delivered at that time.Ā  Clients will receive a typed PDF transcribed version of their reading at the email used at checkout.
    • Zoom Sessions: Clients attending sessions via Zoom should arrive no earlier than 5 minutes before the appointment time. Please allow for any ongoing sessions to conclude. Arriving more than 10 minutes late will result in session cancellation without a refund or rescheduling.
    • Telephone Sessions: Upon purchasing and scheduling your session you will receive an email with the telephone number I will call you from. On the day of your appointment I will call you once. If you don't answer you will have up to 10 minutes from the time your session start time to call me back. If you do not call me back within 10 minutes your session will be cancelled with no refund.Ā 
  6. Booking Information:

    • Appointment Availability: If no appointment times are visible, it indicates that all slots for the month are booked. Clients are encouraged to schedule for the following month or subsequent months. If unsure about availability, please email us for confirmation.
    • Review of Terms: Clients are encouraged to read these Terms & Conditions before booking to be aware of all policies.
  7. About Our Services:
    All services are spiritual in nature, intended to help clients connect with their original self and lead a more authentic life. Some services may involve unfamiliar concepts; clients are encouraged to read the provided service descriptions and definitions before selecting a service. Questions can be directed to [email protected].

  8. Intellectual Property and Use of Information:

    • Personal Use Only: The healing modalities, information, and knowledge provided through our services are intended for personal use only. Clients agree not to use, reproduce, distribute, or sell this information for commercial purposes.
    • Intellectual Property Rights: All materials, including but not limited to books, guides, and other resources provided during the services, are the intellectual property of Faheemah Salahud-Din Floyd. These materials are protected by copyright law and cannot be reproduced, distributed, or transmitted in any form or by any means, without the prior written permission of Faheemah Salahud-Din Floyd. Unauthorized use, copying, or distribution of these materials will result in legal action.
  9. Privacy and Confidentiality:
    All client information, including personal details and readings, is kept strictly confidential and is not shared or sold to third parties without explicit consent, except as required by law.

  10. Legal Disclaimer:

  • Compliance with Law: These terms and conditions comply with the laws and regulations of the State of California. Any disputes arising under these terms will be governed by the laws of California and resolved in the appropriate state or federal courts.
  • Liability: The service provider is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services. Clients are responsible for their own actions and decisions based on the guidance received.
  1. Consent:
    By purchasing or booking a service, the client agrees to these terms and conditions and acknowledges that they have read, understood, and accepted the terms outlined above.

Ā Contact Us

If you have any questions, concerns, or complaints about these Terms & Conditions, please contact us:

By email: [email protected]

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